ClubZap FAQs
The following details how to install, setup, and use ClubZap. This information is primarily directed towards coaches.
Setup (Parents)
(1) Install ClubZap - join DYFC
http://help.clubzap.com/en/articles/1333667-how-do-i-download-install-the-clubzap-app
http://help.clubzap.com/en/articles/2015759-how-can-i-subscribe-unsubscribe-and-switch-clubs
http://help.clubzap.com/en/articles/1333667-how-do-i-download-install-the-clubzap-app
http://help.clubzap.com/en/articles/2015759-how-can-i-subscribe-unsubscribe-and-switch-clubs
(2) Join appropriate age-group chat as "Parent" or "Player"
- If joining as a "Parent" you will be asked to setup a "Child".
(3) Making amendment s or corrections to your child's name
http://help.clubzap.com/en/articles/4385083-how-to-change-your-childs-name-in-chat
http://help.clubzap.com/en/articles/4385083-how-to-change-your-childs-name-in-chat
- In case you need to make amendments or corrections.
Setup (Coach)
(1) Complete steps from "Setup (Parents)" but select "Coach" in you have a child in the squad, otherwise select "Other".
(2) Get Admin access to your group's chat
http://help.clubzap.com/en/articles/4201510-managing-a-group-members-privilege-add-remove-group-admins
http://help.clubzap.com/en/articles/4201510-managing-a-group-members-privilege-add-remove-group-admins
- Talk to the existing admins to get the necessary Admin privileges.
Other FAQs (for Coaches)
(1) Setting up a training session
http://help.clubzap.com/en/articles/4201580-creating-new-events-and-managing-existing-events
http://help.clubzap.com/en/articles/4201580-creating-new-events-and-managing-existing-events
(2) Setting up a fixture
http://help.clubzap.com/en/articles/4201580-creating-new-events-and-managing-existing-events
http://help.clubzap.com/en/articles/4201580-creating-new-events-and-managing-existing-events
(3) Fixtures and results
http://help.clubzap.com/en/articles/1343460-filter-fixtures-schedules-results
http://help.clubzap.com/en/articles/1343460-filter-fixtures-schedules-results
(4) See who is available for upcoming events
http://help.clubzap.com/en/articles/4201617-check-who-is-available-for-upcoming-events
http://help.clubzap.com/en/articles/4201617-check-who-is-available-for-upcoming-events
(6) Sending text messages
http://help.clubzap.com/en/articles/4201567-sending-text-message-to-chat-group-members
http://help.clubzap.com/en/articles/4201567-sending-text-message-to-chat-group-members
(7) Editing a group members name
http://help.clubzap.com/en/articles/4362788-how-do-i-edit-a-group-members-name
http://help.clubzap.com/en/articles/4362788-how-do-i-edit-a-group-members-name
(8) Accepting or rejecting new group join requests
http://help.clubzap.com/en/articles/4243399-how-to-accept-or-reject-new-group-join-requests
http://help.clubzap.com/en/articles/4243399-how-to-accept-or-reject-new-group-join-requests
(9) Adding/removing subscribers to/from a chat
http://help.clubzap.com/en/articles/4201559-adding-removing-members-to-a-group
http://help.clubzap.com/en/articles/4201559-adding-removing-members-to-a-group
(10) How to leave a chat
http://help.clubzap.com/en/articles/2606363-how-to-join-or-leave-a-chat-group
http://help.clubzap.com/en/articles/2606363-how-to-join-or-leave-a-chat-group
(11) How to manage chat notifications
http://help.clubzap.com/en/articles/2606389-how-do-i-manage-chat-notifications-and-configure-auto-reply
http://help.clubzap.com/en/articles/2606389-how-do-i-manage-chat-notifications-and-configure-auto-reply
(12) Other chat FAQs
http://help.clubzap.com/en/articles/2582333-faqs-group-chat
http://help.clubzap.com/en/articles/2582333-faqs-group-chat
(13) Access online training (learn all of the above in a 30min webinar)
Dunfanaghy Youths Football Club
Founded 2004